Questions
Questions, answered
How much does it cost? +
Prints start at £14.99, gallery canvas from £51.49 and framed pieces run up to £139.99 at the largest sizes, and every price includes free UK delivery: the price on the page is the price at checkout. The painted preview of your photo is completely free.
How does the couple portrait work? +
Upload one clear photo of the two of you and pick a style: oil, watercolour, pencil or pop art. The preview is free (three a day) and carries a watermark. When you order, the portrait is re-rendered at full gallery resolution (no watermark) and printed.
What photo should I use? +
A clear, well-lit photo where both faces show; looking towards the camera works best. A 12-megapixel phone photo comfortably covers the smaller sizes and usually the larger ones. We measure your photo's pixels against each print size before you pay; below 150 dpi a print looks soft, so we don't sell it.
How does the wedding-date print work? +
Type your names, the date and the venue, and you see the layout live before you order. The print renders at full print resolution from exactly the layout you previewed. No photo needed.
What sizes and formats can I order? +
Couple portraits, wedding-photo prints and wedding-date prints, on paper, gallery canvas, framed (black, dark wood or oak), brushed-aluminium metal and plywood wood. Every active size and its exact price is listed on the sizes and prices page, so it is never out of date here. Every price includes UK delivery.
How long does delivery take? +
Each piece is made to order in the UK: production takes 2–4 working days, then delivery 2–5 working days. Most UK orders arrive within a week. Ordering for a wedding or anniversary date? Order a week and a half ahead to be safe.
What do you do with my uploaded photos? +
Uploads are used only to produce your preview and your print. Unpurchased uploads are deleted automatically after 30 days; previews after 2 days. We never use your photos for anything else.
Can I return a personalised keepsake? +
If your order arrives damaged or wrong, we reprint or refund; photos within 30 days to orders@printedweddings.co.uk. Because personalised items are made to your specification, the usual 14-day cancellation right doesn't apply once production starts (Consumer Contracts Regulations 2013, reg 28(1)(b)): but if the artwork is clearly wrong, you get one free regeneration within 24 hours.