Questions
Questions, answered
How does the couple portrait work? +
Upload one clear photo of the two of you and pick a style — oil, watercolour, pencil or pop art. The preview is free (three a day) and carries a watermark. When you order, the portrait is re-rendered at full gallery resolution — no watermark — and printed.
What photo should I use? +
A clear, well-lit photo where both faces show — looking towards the camera works best. A 12-megapixel phone photo comfortably covers the smaller sizes and usually the larger ones. We measure your photo's pixels against each print size before you pay; below 150 dpi a print looks soft, so we don't sell it.
How does the wedding-date print work? +
Type your names, the date and the venue — you see the layout live before you order. The print renders at full print resolution from exactly the layout you previewed. No photo needed.
What sizes and formats can I order? +
Couple portraits on gallery canvas, framed (black, dark wood or oak), brushed-aluminium metal and plywood wood, from 11×14" up to 24×30". Wedding-date prints A4 to framed. Every price includes UK delivery.
How long does delivery take? +
Each piece is made to order in the UK: production takes 2–4 working days, then delivery 2–5 working days. Most UK orders arrive within a week. Ordering for a wedding or anniversary date? Order a week and a half ahead to be safe.
What do you do with my uploaded photos? +
Uploads are used only to produce your preview and your print. Unpurchased uploads are deleted automatically after 30 days; previews after 2 days. We never use your photos for anything else.
Can I return a personalised keepsake? +
If your order arrives damaged or wrong, we reprint or refund — photos within 30 days to orders@printedweddings.co.uk. Because personalised items are made to your specification, the usual 14-day cancellation right doesn't apply once production starts (Consumer Contracts Regulations 2013, reg 28(1)(b)) — but if the artwork is clearly wrong, you get one free regeneration within 24 hours.